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<title>The Reliability Gap</title>
<description>Why AI that dazzles in a demo stalls in real work. Shelley and Rob on the distance between a system that can do a hard thing once and a system that has to do an ordinary thing every time. Eight episodes: agents versus assistants, how capability is measured, compounding failure, adoption statistics, press releases versus filings, tracing a famous statistic, missing postmortems, and what happens when the gap closes.

This episode is narrated using AI voice technology. The content and script are original.</description>
<itunes:summary>Why AI that dazzles in a demo stalls in real work. Shelley and Rob on the distance between a system that can do a hard thing once and a system that has to do an ordinary thing every time. Eight episodes: agents versus assistants, how capability is measured, compounding failure, adoption statistics, press releases versus filings, tracing a famous statistic, missing postmortems, and what happens when the gap closes.

This episode is narrated using AI voice technology. The content and script are original.</itunes:summary>
<itunes:subtitle>Why AI that dazzles in a demo stalls in real work.</itunes:subtitle>
<itunes:keywords>The Reliability Gap, AI reliability, AI agents, Cloudadorn Academy, enterprise AI, Shelley and Rob, software reliability</itunes:keywords>
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<content:encoded><![CDATA[<p>Why AI that dazzles in a demo stalls in real work. Shelley and Rob on the distance between a system that can do a hard thing once and a system that has to do an ordinary thing every time. Eight episodes: agents versus assistants, how capability is measured, compounding failure, adoption statistics, press releases versus filings, tracing a famous statistic, missing postmortems, and what happens when the gap closes.</p><p>This episode is narrated using AI voice technology. The content and script are original.</p>]]></content:encoded>
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<title>S1E01. What Is It Actually Doing?</title>
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<description>This episode is narrated using AI voice technology. The content and script are original.

Asking it to write the message is not the same job as asking it to send the toaster back, and you find out too late.</description>
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Asking it to write the message is not the same job as asking it to send the toaster back, and you find out too late.</itunes:summary>
<content:encoded><![CDATA[<p>This episode is narrated using AI voice technology. The content and script are original.</p><p>Asking it to write the message is not the same job as asking it to send the toaster back, and you find out too late.</p>]]></content:encoded>
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<title>S1E02. The Ruler and the Thing</title>
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<pubDate>Wed, 26 Aug 2026 12:02:00 +0000</pubDate>
<itunes:duration>495</itunes:duration>
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<itunes:keywords>METR, time horizon, AI capability, Cloudadorn Academy</itunes:keywords>
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<description>This episode is narrated using AI voice technology. The content and script are original.

When headlines say it can work a whole day, they mean a coin flip on a coding test, not a day of unsupervised work. Need it usually right and that job shrinks to about an hour and a half.</description>
<itunes:summary>This episode is narrated using AI voice technology. The content and script are original.

When headlines say it can work a whole day, they mean a coin flip on a coding test, not a day of unsupervised work. Need it usually right and that job shrinks to about an hour and a half.</itunes:summary>
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<title>S1E03. Nine Times Out of Ten</title>
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<pubDate>Wed, 26 Aug 2026 12:04:00 +0000</pubDate>
<itunes:duration>393</itunes:duration>
<itunes:episode>3</itunes:episode>
<itunes:season>1</itunes:season>
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<itunes:keywords>reliability, tau-bench, Sierra, Cloudadorn Academy</itunes:keywords>
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<description>This episode is narrated using AI voice technology. The content and script are original.

Right nine times out of ten once is not right all month, because a refund is a chain and each step eats the odds.</description>
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Right nine times out of ten once is not right all month, because a refund is a chain and each step eats the odds.</itunes:summary>
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<title>S1E04. Eighteen, Forty-One, Seventy-Eight</title>
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<pubDate>Wed, 26 Aug 2026 12:06:00 +0000</pubDate>
<itunes:duration>461</itunes:duration>
<itunes:episode>4</itunes:episode>
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<itunes:keywords>AI adoption, Census, Federal Reserve, Cloudadorn Academy</itunes:keywords>
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<description>This episode is narrated using AI voice technology. The content and script are original.

Eighteen, forty-one, and seventy-eight percent are all true. They are counting different things, so always ask percent of what.</description>
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Eighteen, forty-one, and seventy-eight percent are all true. They are counting different things, so always ask percent of what.</itunes:summary>
<content:encoded><![CDATA[<p>This episode is narrated using AI voice technology. The content and script are original.</p><p>Eighteen, forty-one, and seventy-eight percent are all true. They are counting different things, so always ask percent of what.</p>]]></content:encoded>
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<title>S1E05. The Press Release and the Filing</title>
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<pubDate>Wed, 26 Aug 2026 12:08:00 +0000</pubDate>
<itunes:duration>513</itunes:duration>
<itunes:episode>5</itunes:episode>
<itunes:season>1</itunes:season>
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<itunes:image href="https://media.cloudadorn.org/the-reliability-gap/art/show-cover-3000.jpg"/>
<itunes:keywords>Klarna, press release, filings, Cloudadorn Academy</itunes:keywords>
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<description>This episode is narrated using AI voice technology. The content and script are original.

Klarna&apos;s work of seven hundred people was how many chats went through, not seven hundred jobs. When both exist, read the filing.</description>
<itunes:summary>This episode is narrated using AI voice technology. The content and script are original.

Klarna&apos;s work of seven hundred people was how many chats went through, not seven hundred jobs. When both exist, read the filing.</itunes:summary>
<content:encoded><![CDATA[<p>This episode is narrated using AI voice technology. The content and script are original.</p><p>Klarna's work of seven hundred people was how many chats went through, not seven hundred jobs. When both exist, read the filing.</p>]]></content:encoded>
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<title>S1E06. Ninety-Five Percent of What?</title>
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<pubDate>Wed, 26 Aug 2026 12:10:00 +0000</pubDate>
<itunes:duration>476</itunes:duration>
<itunes:episode>6</itunes:episode>
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<itunes:keywords>MIT NANDA, 95 percent, AI ROI, Cloudadorn Academy</itunes:keywords>
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<description>This episode is narrated using AI voice technology. The content and script are original.

Ninety-five percent of projects fail usually means nobody measured, not that they measured and it failed.</description>
<itunes:summary>This episode is narrated using AI voice technology. The content and script are original.

Ninety-five percent of projects fail usually means nobody measured, not that they measured and it failed.</itunes:summary>
<content:encoded><![CDATA[<p>This episode is narrated using AI voice technology. The content and script are original.</p><p>Ninety-five percent of projects fail usually means nobody measured, not that they measured and it failed.</p>]]></content:encoded>
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<title>S1E07. The Postmortems That Don&apos;t Exist</title>
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<pubDate>Wed, 26 Aug 2026 12:12:00 +0000</pubDate>
<itunes:duration>591</itunes:duration>
<itunes:episode>7</itunes:episode>
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<itunes:image href="https://media.cloudadorn.org/the-reliability-gap/art/show-cover-3000.jpg"/>
<itunes:keywords>postmortems, AI incidents, production failures, Cloudadorn Academy</itunes:keywords>
<podcast:transcript url="https://media.cloudadorn.org/the-reliability-gap/transcripts/episode-07.txt" type="text/plain"/>
<description>This episode is narrated using AI voice technology. The content and script are original.

When ordinary software blows up, someone publishes how. For a bot a company actually hired and let loose, that write-up still is not there.</description>
<itunes:summary>This episode is narrated using AI voice technology. The content and script are original.

When ordinary software blows up, someone publishes how. For a bot a company actually hired and let loose, that write-up still is not there.</itunes:summary>
<content:encoded><![CDATA[<p>This episode is narrated using AI voice technology. The content and script are original.</p><p>When ordinary software blows up, someone publishes how. For a bot a company actually hired and let loose, that write-up still is not there.</p>]]></content:encoded>
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<title>S1E08. When the Gap Closes</title>
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<pubDate>Wed, 26 Aug 2026 12:14:00 +0000</pubDate>
<itunes:duration>524</itunes:duration>
<itunes:episode>8</itunes:episode>
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<itunes:image href="https://media.cloudadorn.org/the-reliability-gap/art/show-cover-3000.jpg"/>
<itunes:keywords>AI trend, reliability gap, diffusion, Cloudadorn Academy</itunes:keywords>
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<description>This episode is narrated using AI voice technology. The content and script are original.

The machines really are getting better at long jobs, but a better model will not rebuild a company still laid out for the old machinery.</description>
<itunes:summary>This episode is narrated using AI voice technology. The content and script are original.

The machines really are getting better at long jobs, but a better model will not rebuild a company still laid out for the old machinery.</itunes:summary>
<content:encoded><![CDATA[<p>This episode is narrated using AI voice technology. The content and script are original.</p><p>The machines really are getting better at long jobs, but a better model will not rebuild a company still laid out for the old machinery.</p>]]></content:encoded>
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